Identification

Department(*)
LabourEmploymentSocial Security

Province(*)
01 Adrar02 Chlef03 Laghouat04 Oum El Bouaghi05 Batna06 Béjaïa07 Biskra08 Béchar09 Blida10 Bouira11 Tamanrasset12 Tébessa13 Tlemcen14 Tiaret15 Tizi Ouzou16 Algiers17 Djelfa18 Jijel19 Sétif20 Saïda21 Skikda22 Sidi Bel Abbès23 Annaba24 Guelma25 Constantine26 Médéa27 Mostaganem28 M'Sila29 Mascara30 Ouargla31 Oran32 El Bayadh33 Illizi34 Bordj Bou Arreridj35 Boumerdès36 El Tarf37 Tindouf38 Tissemsilt39 El Oued40 Khenchela41 Souk Ahras42 Tipaza43 Mila44 Aïn Defla45 Naâma46 Aïn Témouchent47 Ghardaïa48 Relizane49 Timimoun50 Bordj Badji Mokhtar51 Ouled Djellal52 Béni Abbès53 In Salah54 In Guezzam55 Touggourt56 Djanet57 El M’Ghaier58 El Meniaa

Age(*)
18 - 3031 - 4041 - 6061 - 80

Status
EmployeeSelf-employedRetiredOther

For what reason did you visit the department?
Submit a fileRequest informationRequest a documentOther

Service Quality

Was the quality of the reception (*)
Very satisfactorySatisfactoryUnsatisfactory

Condition of the premises (*)
CleanModerately cleanNot clean

Waiting time(*)
ReasonableLongVery long

How was the staff’s behavior towards you? (*)
CourteousAcceptableUnacceptable

Did the service meet your expectations? (*)
CompletelyPartiallyNot at all

How do you rate the quality of the services provided? (*)
Very satisfactorySatisfactoryUnsatisfactory

Have you ever raised a concern in the complaints register available at the department? (*)
YesNo

If yes: Was it taken into consideration? (*)
YesNo

Websites

Have you ever visited the website of the organization to which this department belongs? (*)
YesNoI am not aware of it

If yes: How do you rate the information available on the website? (*)
Very satisfactorySatisfactoryUnsatisfactory